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Are they being served?

Companies can now close the gap between their brand and customers by taking advantage of one of the most rewarding, but ignored, social media opportunities: good, old-fashioned customer service Social networks continue to be an arena

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How to win friends and influence people

Maximise your social media networking potential by doing less, but doing it better This is an article I wrote for the UK's top trade kitchen and bathroom magazine - Essential Kitchens and Bathrooms Business. You can follow them on Twitter here. If

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That's something of a pun, 'cos we live on The Street. Geddit? We are the proud designers of our local village’s magazine, Inside Eyke. Living in rural Suffolk has many advantages so giving something back is easy if you have magazine layout skills

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